![]() ![]() If the client keeps not sending emails, it’s likely that you have a general issue with your Internet Service Provider (which you should contact immediately). Make sure that you have an exception rule for your SMTP service in your firewall, proxy service or antivirus settings. This will bring up details of your internet connection and email accounts. Maybe you configured your mail client with a wrong outgoing server name: have a look at our list of SMTP and POP providers to double check it, or contact the provider. Go to Mail app > Window > Connection Doctor. Gmail is one of the most popular email service providers in the world. First, filters only work on messages sent TO the account. If you’re wondering how to send HTML emails in Gmail, you’re not alone. ![]() Once installed, go to Tools > Check Email in your WordPress dashboard. SMTP normally uses port 25, but it may happen to be blocked by your ISP: try switch to port 587 (or port 465 if you’re connecting via SSL). Users will not be able to access the email address, Gmail messages, Calendar events, Drive. This is a basic plugin designed to test if your WordPress installation and/or server can send emails. If you’re using an SMTP authentication like SSL, check again your username and password. That said, here are the most frequent “email not sending” issues, and how to troubleshoot them: In fact, the normal servers associated to a common email provider (like Gmail or Hotmail) can run into several problems as they are not monitored: the best choice to avoid them all is to rely on a professional SMTP Relay Server like turboSMTP. Provided that you’re correctly connected to the internet (yes, it happens…) the causes are probably related to your SMTP server – the machine that takes care to deliver your outcoming messages. So, why sometimes your mail client is not sending emails? Maybe it keeps on receiving them, but the outgoing emails are not sent at all. Issues concerning email sending are unfortunately pretty common, either in the daily communications or when it comes to newsletters and bulk messages. ![]()
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